SHIPPING & RETURNS

Return & Exchange Policy

We love all our Zohwa Soldiers and want them to love their lashes as much as we do so unused items in their original packaging can be returned up to 7 days after they were purchased. Contact us if you want to return a product. After the product has been received and the condition has been verified, we will get in touch with you to issue a refund. 

 

7 days after the purchase date, refunds will not be issued but unused products in their original packaging can be exchanged for any item(s) of the same value on our website. Contact us if you would like to exchange a product 

Shipping Policy

We currently ship to every state in Nigeria. You will receive a confirmation email after placing your order on the website and another after your items have been dispatched (this email will contain your tracking number). Delivery times and prices vary by state. 

 flat rate per region:

  • South West (inc. Lagos): 1000

  • South East: 1500

  • South South: 1500

  • North: 2000 

 

Free shipping on all orders over N 12,000

 

Please select the correct shipping rate for your region at checkout to avoid delays with the processing of your order 

 

We do not ship internationally